Blogs by "kieronjames"

Strategies for effective telemarketing

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Telemarketing can be a challenging practice, with many agents fearing rejection and potential customers growing wearier of irritating callers. However, effective telemarketing should never be about aggravating clients and come across aggressively. When agents are trained appropriately, honest and more relaxed in their approach, even those leads which have been sceptical in the past may be converted into loyal customers. Below are a few golden rules for effective telemarketing strategies which call agents…
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What is a Hosted Dialler?

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A hosted dialler is a form of predictive dialler. It can be best described as a virtual piece of equipment, or a web based dialler. This is largely due to the fact that there is no requirement for any physical hardware or other equipment to be installed on site for the dialler to function. The only requirement for a hosted dialler to function properly is a reliable internet connection, and a computer for the campaign manager to control the dialler.…
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